Sales Policy

Effective Date: March 6, 2025

At Vogue Citeino, we strive to make your shopping experience smooth and enjoyable. Our Sales Policy outlines the terms and conditions that apply when purchasing products from our website. Please read through the following policy to understand the important details about pricing, ordering, and payment.

1. Pricing and Availability

All prices listed on our website are in US Dollars (USD) and are subject to change without prior notice. While we aim to maintain accurate pricing and availability information, errors may occur. If we find a discrepancy, we will notify you as soon as possible and offer you the choice to either confirm the order at the correct price or cancel it for a full refund.

2. Payment Methods

We accept the following payment methods for online orders:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards
• PayPal
• Other online payment methods (if applicable)

Payments are processed securely through trusted third-party payment gateways. We do not store your credit card information, ensuring the protection of your payment details.

3. Order Processing

Once your order is placed, you will receive an order confirmation email. Orders are typically processed within 1-3 business days, depending on product availability and order volume. Please note that orders are only processed once full payment has been received and authorized.

4. Modifications and Cancellations

Once an order has been confirmed and processed, it cannot be modified or canceled. If you wish to cancel an order before it is processed, please contact us immediately at info@vogueciteino.com or call (941) 474-4436. If your order has already been shipped, please refer to our Refund and Returns Policy.

5. Sales Tax

Sales tax is calculated based on the shipping address and applicable tax rates for your region. The total tax amount will be displayed at checkout, and any applicable sales tax will be included in your total purchase price.

6. Promotions and Discounts

We may offer promotions, sales, or discount codes at various times throughout the year. Promotional offers are subject to specific terms and conditions, such as expiration dates, exclusions, and usage limits. Only one promotion or discount can be applied to an order unless otherwise stated.

7. Backordered or Out-of-Stock Items

If an item is out of stock or backordered, we will notify you via email. You will be given the option to either wait for the item to be restocked, choose a similar alternative, or receive a full refund. Vogue Citeino strives to keep our inventory updated but cannot guarantee immediate availability of all products.

8. Gift Cards and Vouchers

Gift cards and vouchers are non-refundable and cannot be redeemed for cash. They can only be used as payment for products purchased through Vogue Citeino. Gift cards will be applied at checkout, and any remaining balance can be used for future purchases.

9. Customer Support

If you have any questions about our sales policy or need assistance with your order, feel free to reach out to us at info@vogueciteino.com or call (941) 474-4436. Our customer service team is here to help you!

10. Changes to the Sales Policy

Vogue Citeino reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly for any updates.

Thank you for shopping with Vogue Citeino. We are committed to providing high-quality products and excellent customer service to ensure your satisfaction with every purchase.